You can expect that all coated abrasive products will be shipped within three working days, even if custom made. Generally this will be true for bonded abrasive products as well.

Most products listed as stock items will ship same day so long as the order is received by 2:00 p.m. Pacific Coast time, and the method of payment is established.

For orders under $800.00 being sent via ground freight within the 48 states continental USA, a freight charge will be added. This amount is 5% of the order total, with a minimum $5.00 freight charge for orders under $100.00.

In addition, UPS charges an extra $5.00 for delivering to a residential address. If we can determine when the order is placed that it is being delivered to a residence, we'll add that to the order then. If we determine it later, after being billed by UPS, we'll process a seperate charge for $5.00 on your account.

For orders equaling or over $800.00 sent via ground freight within the 48 states continental USA, freight will be included at no charge. For orders requiring special expedited freight, or sent outside of the continental USA, we will charge you only our cost. There are no handling charges.

If for any reason (material shortage, equipment problem or otherwise) we are unable to manufacture an item and ship it within three working days, we will notify you as soon as we are aware of the problem, and make every reasonable effort to expedite your order to your satisfaction.

Our suppliers make to order all items except those displayed as Stock Items. An item is considered Non-Stock unless it is specifically shown as a stock item. Our suppliers reserve the right to manufacture up to 10% more or less of the specified order quantity. We are then charged as per the quantity shipped and we reserve the right to ship and charge our customers for the actual quantity shipped.