No products may be returned to us without prior authorization. Stock items may be returned and will be subject to a restock charge of 15%.

The return of any non-stock items in general is not allowed, but may be allowed depending primarily on the likelyhood of their salability in their current form, or the ability of our supplier to convert them to salable product. Restock charges on such products, if return of them is allowed, will be determined on a flexible scale depending on 1) past sales of such product to other customers; and 2) the loss of materials, labor and packaging required to make the returned product salable.